Emails and notifications

Every email a customer can get, the Mailbox, notifications, and emails that did not arrive.

  • Every email a customer can get

    A list of every email RotaRound can send your customers, when each one goes, and whether it sends by itself or only when you choose.

  • Visit confirmations

    Choose when visits are confirmed, switch on the visit email, and change its wording without ever giving a clock time.

  • The Mailbox

    Every email your business sends and receives in one place: Inbox, Outbox, Drafts and Scheduled, with search, filters and replies.

  • Group emails

    Write one email to many customers or your whole team, choose transactional or marketing, test it, and check who gets it before it sends.

  • Notifications

    See what the app tells you about your business, and choose which events show in the app, send you an email, or reach your phone.

  • Undelivered emails

    What Not sent, Bounced and Marked as spam mean in the Mailbox, and what to do when an email did not reach your customer.

  • Customers with no email address

    What happens to confirmations, group emails and agreements for a customer with no email address, and how to tell them yourself.

  • Opting out

    How a customer turns off visit emails or marketing emails, how you see it on their record, and which emails still reach them.

  • Your branding on emails

    Add your logo, colours and footer so every email to your customers looks like it comes from your business.