Practical guides for service businesses such as gardening, cleaning and window cleaning: organising the schedule, pricing, hiring, rain days and keeping customers for years. New guides are added regularly.
Years of loyal repeat work still counts as goodwill until it is written into an agreement. Why putting regular customers on simple agreements makes a service business more secure, easier to plan, and more valuable to a buyer.
Most service businesses do not skip price increases, they delay them. Here is what those slipped months quietly cost, and how to never be late again.
A practical checklist for hiring your first team member in a UK gardening or cleaning business: the official steps, the costs to expect, and the habits that make it work.
The small communication habits that make garden and cleaning customers stay for years: predictability, being told first, and honest price talk.
The honest trade offs between fixed prices and hourly rates for regular garden and cleaning visits, and how to choose per customer.
A calm system for the two great disruptors of round work, weather and absence: deciding early, telling everyone at once, and catching up without wrecking the week.
An honest look at when a spreadsheet is fine, the signs you have outgrown it, and what scheduling software should actually do for a cleaning business.
A practical way to plan a gardening or cleaning round: grouping customers, setting day patterns, leaving slack, and knowing when you are full.
A buyer's guide for UK gardening businesses choosing software: the questions to ask, the features that matter for round work, and the pricing traps.
When to raise prices for garden and cleaning work, how much, and exactly what to say, with a ready to copy email template.