Disrupted days

Cancel a day, part of a day or one visit in a few taps. Customers are emailed if you choose, and every visit can wait to be rescheduled.

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2 months free, no card needed.

Cancelling a day on a laptop: choosing whose visits and which part of the day, the reason, whether to email the customers, and the list of visits that will be cancelled.

Someone is off sick or the weather turns, and the day goes on rescheduling and telling everyone.

Cancel the day in one place. Customers are emailed if you choose, the team member is told, and each visit can wait to be rescheduled with a suggested slot.

Part of a day

Cancel the morning, the afternoon, the rest of today or a time you choose, and keep the rest.

Cancelling visits: everyone or one team member, and the whole day, the morning, the afternoon or a time you choose.

A reason

Choose weather, illness, a breakdown, an emergency, the customer's request or your own words.

The reason for the cancellation, chosen from a list or written in your own words.

Customers told

Tick the email and every affected customer hears from you, with the reason in plain words, previewed first.

The tick to email every affected customer, with the message they will get, previewed.

Also included

  • Cancel a whole day. Cancel everyone's visits on a day, or one team member's day.
  • Cancel one visit. Cancel a single visit or job from the diary: just this one, or this and every future visit.
  • Team told. The team member attending is emailed straight away when a visit today or tomorrow is cancelled.
  • Waiting to be scheduled. Tick Add to Waiting to be scheduled and each visit waits there with a suggested slot.
  • Record the absence. Cancelling a team member's day for illness can record their absence at the same time.
  • Charge or not. Charge the customer for a late cancellation, or not, visit by visit.
  • Nothing backfilled. A cancelled day stays closed to the planner until you reopen it.
  • Reopen a day. Reopen a cancelled day and put its visits back; customers who were told of the cancellation are told the visit is back on.

Questions about this feature

What happens when a team member is off sick?

You cancel their day in one go, with the reason. Every affected customer can be emailed, the absence can be recorded at the same time, and each visit waits for a new slot, with one suggested. If nothing fits, the diary can suggest moving one other visit to make room. Read more: Cancelling a visit or a day

How will I know when something needs me?

The Notifications page lists what the app did for you and anything that needs you, such as a missed visit or an overloaded day. For each kind you choose whether it shows in the app, sends you an email or sends a push notification to your phone. Read more: Notifications

£25 a month. Everything. No fees per team member.

Get started

2 months free, no card needed.