Customers and properties

Add customers and their properties, their access and keys, their own page, and find anyone fast.

  • Adding a customer

    Create a customer, their properties and each property's regular service in one save, or add them while you book their work.

  • Properties

    Give a customer more than one address, each with its own access instructions, service, price and visit history.

  • Access instructions and keys

    Record how to get in at each property and whether you hold a key, and let the customer update their own access instructions.

  • The customer's page and link

    Every customer has their own page with no login, showing their visits, access instructions and agreement. Send, copy or open the link.

  • Revoking links

    Stop a customer's page link working at once, for one customer or for every customer, and send new links if you want to.

  • Pausing and ending

    Pause visits at a property for a while, end one property, or end a customer with a reason. Ended customers move to Past customers.

  • Archiving and deleting a customer

    Archive a customer to hide them and keep everything, or delete their personal details for good when they ask you to.

  • Filters and search

    Find customers on the Customers page by name, address, postcode or email, and narrow the list with filter boxes and sorting.

  • The customer record

    The page for one customer, top to bottom: details, their page link, the agreement, each property and its service, history and mail.