Your mailbox
Confirmations, scheduled sends and replies, all in one place, organised by customer or team member.
2 months free, no card needed.
Replies, confirmations and sent emails are spread across your inbox, your phone and your memory.
Every email sent and every reply received is in one Mailbox, organised by customer or team member.
Outbox
Every email sent, kept exactly as it went, filtered by customer, property, type and date.
Drafts and scheduled sends
Save a draft, or schedule a send for a day and time you choose.
Notifications
What the app did for you is on its own page, and you choose In app, Email and Push for each kind.
Also included
- Inbox. Every reply from a customer or a team member, grouped with the email it answers.
- Reply from a thread. Answer a customer from the thread, and the reply goes under your name.
- New email. Write to one customer or team member from their record or from the Mailbox.
- New group email. Start a group email from the Mailbox with one button.
- Preview and test. See exactly what will be sent before it goes, and send a group email to yourself first as a test.
- Undelivered emails. An email that did not go or came back is marked in the Outbox with the reason.
- Unread. A mark on the Mailbox shows when replies are waiting.
Take every email into Outlook or Gmail
Download your whole RotaRound mailbox and add it to Outlook, Gmail, Apple Mail and most other email apps, with your Inbox, Outbox, Drafts and Scheduled emails kept in their folders. Every conversation with every customer stays with your business, ready in the email app you already use. Prefer a spreadsheet? Download the same emails as an Excel list to search, file and share with your accountant.
Questions about this feature
Can I see everything that was sent?
Yes. Every email is kept exactly as it went in the Outbox, filtered by customer, property, type and date. Replies come into the Inbox, grouped with the email they answer. An email that did not go, or came back, is marked with the reason. Read more: The Mailbox
Can I add my RotaRound emails to Outlook or Gmail?
Yes. Download your mailbox from the Mailbox page as standard email files and add them to Outlook, Gmail, Apple Mail and most other email apps. Your Inbox, Outbox, Drafts and Scheduled emails arrive in their own folders. The help guide walks you through each step. You can also download every email as an Excel list. Read more: Downloading your emails
How will I know when something needs me?
The Notifications page lists what the app did for you and anything that needs you, such as a missed visit or an overloaded day. For each kind you choose whether it shows in the app, sends you an email or sends a push notification to your phone. Read more: Notifications