Eighty pools, weekly from May to September. The diary fills the season and drops back to monthly on the date you choose.
Software for pool maintenance businesses
Weekly visits through the season, access for every pool, and a written agreement for each customer.
2 months free, no card needed.
Why RotaRound for pool maintenance businesses
Pools are weekly in summer and monthly in winter, the same pools every year, with the season's opening and closing as one-off jobs around them. The customer list barely changes; the schedule changes with the calendar.
RotaRound holds each pool's summer and winter schedule and switches between them on the dates you set. Chemical and equipment notes live on the property and on the team member's dashboard. Customers can be emailed when each visit is confirmed, and see their history on their customer portal.
Price reviews land once a year before the season, with the email written for you.
Three examples
A pump fails on a Friday. A one-off job is tapped into Monday, the customer is emailed, and the regular visit stays where it was.
Pre-season price review. Every pool due in one list, one afternoon, every email previewed.
The features that matter most for pool maintenance
How RotaRound fits a pool maintenance business
Pool work changes in length as well as frequency. A summer visit with a full clean and a water test takes longer than a winter check, so the rest of the year has its own hours and price as well as its own frequency. The diary plans each day with the right length of visit for the time of year.
Customers can be emailed a week before their service changes, so they know when weekly visits begin and when they drop back.
Repairs and equipment work, such as a new pump or a heater service, can be quoted first. The customer accepts the quote online, and the job is ready for the diary.
Many pools sit at holiday homes or behind locked gates. Each property keeps its access instructions and a note of any key you hold, and the team member sees both before the visit.
A written agreement for the season sets the term, the notice period and the price review, and the customer accepts it online.
Questions from pool maintenance businesses
How does the change from summer to winter work?
Each pool's service has an in-season part and a rest of the year part. You set the dates the season starts and ends, and each part has its own frequency, hours and price. The diary changes over on those dates every year.
Are customers told when the schedule changes?
Yes, if you choose. Each service can email the customer a week before each change, and visit emails tell them the day of each visit and whether to expect you in the morning or the afternoon.
Can my team see their day on a phone?
Yes. Each team member has a private dashboard that opens in the browser on their phone, with nothing to install and no password. It shows their visits with the address, the access instructions and the notes for each pool.
How do I move my customer list across?
Upload the list you already have, from a spreadsheet or another app, or fill in the customer template on the Moving to RotaRound page. Every value is shown for you to check before anything is saved.